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businessandblogging.com » Tags » Customer Service

Related tags: behind the buzz, blogging, blogosphere, corporate, crisis management, customer relations, deaf mom, public relations, steak n shake, vodafone

  1. Crisis Case Study: Steak and Shake Refuses Service to Deaf Mom

    Business and Blogging - Feb 14, 2008

    <> <> <> <> </> (www.businessandblogging.com) Yesterday Laura wrote about the use of blogs as part of a company’s crisis management plan. Today I’d like to discuss a real-world PR crisis …

    Also tagged: corporate, crisis management, public relations, steak n shake, deaf mom, steak and shake

  2. Crisis Case Study: Steak and Shake Refuses Service to Deaf Mom

    Business and Blogging - Feb 12, 2008

    <> <> </> (www.businessandblogging.com) Yesterday Laura wrote about the use of blogs as part of a company’s crisis management plan. Today I’d like to discuss a real-world PR crisis that is currently …

    Also tagged: corporate, crisis management, public relations, steak n shake

  3. Business Blog Case Study: Correcting a Misperception About Your Company

    Business and Blogging - Jan 29, 2008

    (businessandblogging.com) Liz and I noticed this post at Behind the Buzz, which describes a scenario in which a business, Vodafone (a mobile phone network in the United Kingdom), had to deal with a customer service …

    Also tagged: blogging, blogosphere, vodafone, public relations, customer relations, behind the buzz, mobile phone network

  4. Business Blog Case Study: Correcting a Misperception About Your Company

    Business and Blogging - Jan 24, 2008

    (businessandblogging.com) Liz and I noticed this post at Behind the Buzz, which describes a scenario in which a business, Vodafone (a mobile phone network in the United Kingdom), had to deal with a customer service …

    Also tagged: blogging, blogosphere, vodafone, public relations, customer relations, behind the buzz