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The Customer Is Right - No, Not Always

homebiznotes.com » 2008 » September » 29th » The Customer Is Right - No, Not Always

Tagged: communication, customer service, home business, mary emma allen, home biz notes, writing business, funds for writers

HomeBizNotes.com “Be polite and smile, girls,” my mom would caution my sister and me when we complained about a customer at her small country grocery store. “Remember, the customer is always right.” So we took heed, smiled and kept our voices calm. Occasionally we bit our tongues…or at least it seemed so. However, sometimes the customer isn’t always right and you have to make a decision…are the … Continue Reading »

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