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Tagged: control, friendly, southwest airlines, creativity, flexible, luv, herb kelleher, genuine, be yourself, business leaders, embrace paradox, great leader, lead by example, management style, operational discipline, participate
Why You've Really Gotta Believe At the time when Herb Kelleher helped to start Southwest Airlines (LUV) the industry was heavily regulated, and he had to find a loophole in the law to even be able to start the venture. The loophole he found was to fly intrastate, an idea he got from Pacific Southwest Airlines which also started in California as an intrastate airline. But just because he found a … Continue Reading »