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Creating MAGIC For Your Customers [CustomersAreAlways]

knowmoremedia.com » 2007 » April » 28th » Creating MAGIC For Your Customers [CustomersAreAlways]

Tagged: books, customers, customer experience, customer service

Are you creating a magical experience for your customers? Recently I started reading a book titled How To Talk to Customers: Create a Great Impression Every Time With Magic by Diane Berenbaum and Tom Larkin. I’m currently on Chapter 2 of the book, but I thought I’d share a couple nuggets about what “magic” means in terms of providing outstanding service. First I’d like to share what “Magic” … Continue Reading »

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