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knowmoremedia.com » 2007 » July » 4th

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Tags for this date: business leader, call center management, customer satisfaction, customer service, dow jones, media statistics, sponsored review

  1. Happy 4th of July - Celebrate your Independence [YourIndividualBrand]

    Know More Media - Advertising / Branding - Jul 4, 2007

    I N CONGRESS, J ULY 4, 1776 The unanimous Declaration of the thirteen united States of America hen in the Course of human events it becomes necessary for one people to dissolve the political bands which have connected

    Tagged: leadership brand

  2. Happy Fourth of July!!! [AdHurl]

    Happy Fourth of July!!! [AdHurl]

    Know More Media - Advertising / Branding - Jul 4, 2007

    Today is the Fourth of July, Independence Day, which as you all know is a big deal for Americans, 'cos it's when you celebrate kicking us Brit's out a couple of hundred years ago before you got on with chopping down

    Tagged: communications

  3. How Politicians Want You to Think - Governor Romney, Part 3 [BizMediaScience]

    How Politicians Want You to Think - Governor Romney, Part 3 [BizMediaScience]

    Know More Media - Management / Operations - Jul 4, 2007

    We analyzed the messaging of Senator Clinton's "Sopranos Spoof" home page in a three part arc and this entry concludes a similar study of Governor Romney's 23 June 07 campaign site. Next up will be a meta-analysis of

    Tagged: politics, web design, online marketing, romney

  4. Frescoes from Parlasco, Italy [BizMediaScience]

    Frescoes from Parlasco, Italy [BizMediaScience]

    Know More Media - Management / Operations - Jul 4, 2007

    I'm on several email lists. One of the most fascinating is comprised of academics, researchers and philosophers from...well, I have no idea how many fields, languages and people are represented on this list. Recently

    Tagged: sociology, online anthropology

  5. Tex's Findings: The Formula [BizMediaScience]

    Tex's Findings: The Formula [BizMediaScience]

    Know More Media - Management / Operations - Jul 4, 2007

    Tex is another of my correspondents and regular readers. He wrote that he was waiting for one of the WindKiller and the Drunken Pirate posts to come up when he found The Formula. Tex wrote me "It is dated a bit (older

    Tagged: marketing, prediction markets decision markets information markets

  6. 6 Reasons to Exercise First Thing Each Day [TheBizofKnowledge]

    6 Reasons to Exercise First Thing Each Day [TheBizofKnowledge]

    Know More Media - Education - Jul 4, 2007

    Morning person, night person...which are you? And why do you think so? More importantly, why do morning people and night people marry each other? Oops...I am already off topic. Yesterday, I picked up a brochure

    Tagged: breakfast, exercise, walk, run, morning, metabolism, lose weight, appetite, ride

  7. 6 Indications That Some Doctors Practice Their Own Health Advice [TheBizofKnowledge]

    6 Indications That Some Doctors Practice Their Own Health Advice [TheBizofKnowledge]

    Know More Media - Education - Jul 4, 2007

    A few years back, my son and I were living in Houston, TX. I am a church goer, but he was not. I tried to raise my kids to think for themselves, even if it meant they didn't agree with me. Unfortunately, or not

    Tagged: health, doctor, university, fruit, preacher, fat, supplement, cold, harvard, vitamin, general education

  8. Some College Faculty Members Have Questionable Credentials [TheBizClass]

    Some College Faculty Members Have Questionable Credentials [TheBizClass]

    Know More Media - Education - Jul 4, 2007

    Students should look at the credentials of a school's faculty before making a final decision to attend. In some cases they will find that the instructors and administrators are unqualified or only marginally qualified

    Tagged: nc, ga, online education

  9. Give them the pickle! [CallCenterScript]

    Give them the pickle! [CallCenterScript]

    Know More Media - Customer Service / Services - Jul 4, 2007

    It's been ten years since my manager showed us Bob Farrell's hit Give Them The Pickle video. And yet call centers still seem not to have learned the lesson of giving the customer what they want when it doesn't cost the

    Tagged: customer service, customer satisfaction, call center, customer retention, call center management

  10. Is it obvious why customers keep calling back? [CallCenterScript]

    Is it obvious why customers keep calling back? [CallCenterScript]

    Know More Media - Customer Service / Services - Jul 4, 2007

    Rob McDougall, president of Upstream Works , a call center solution company that is focused on providing measurement solutions for call centers that want to do better at "first call resolution," gives five reasons why

    Tagged: customer service, call center management, executive escalations

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