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OfficeStuffer - Sep 11, 2007
One way to make office supplies more expensive is to buy cheap or bogus products from an office supply scammer. Sometimes when dealing with a scammer your goods may not come at all. Other times you may get the promised …
Tagged: ftc, annoyances, avoid scams, fake office suppliers, office scams
Know More Media - Sales / Marketing - Sep 11, 2007
TNS Media Intelligence reports advertising in the U.S. for the first-half fell slightly from a year earlier. While drops in newspaper and broadcast television dropped, gains by magazines and Internet advertising made …
Tagged: local, metrics, online ad growth, display ads, radio ads
ManagersRealm - Sep 11, 2007
"Jobs has been criticized as America's roughest, toughest, most intimidating bosses." The vast majority of those workers willing to talk about Jobs confirm the above statement. What's fascinating about it is if you …
Tagged: design, apple, mac, ipod, curiosity, itunes, iphone, creativity, steve jobs, quality, apple tv, apple inc, intuition, personal computer, think different, charisma, perseverance, excellence, innovate, saying no, esthetics, high standards
ManagersRealm - Sep 11, 2007
About to launch a $300 million marketing campaign for its Web-based printing services, Hewlett-Packard (HPQ) announced its landed Walt Disney Co (DIS) executive Michael Mendenhall to lead its marketing division …
Tagged: dis, dell, disney, hp, hpq, hewlett packard, business deals, disney theme parks, printing services, chief marketing officer, disney resorts, michael mendenahall
ManagersRealm - Sep 11, 2007
While Wal-Mart (WMT) may not be the first destination consumers think of when getting the upcoming release of "Halo 3," that may be about to change, as the retail giant gears up for the inevitable run on the game …
Tagged: xbox, wmt, customer service, halo 3, preparation, customer focus, planning and strategy, halo 3 release, halo 3 wal mart, where halo 3
ManagersRealm - Sep 11, 2007
The story is getting out on not only the fact McDonalds (MCD) is offering coffee, but a high quality coffee at lower prices than Starbucks (SBUX). As a matter of fact, a number of customers of both companies say …
Tagged: starbucks, focus, mcd, customer service, sbux, mcdonalds, coffee, latte, commodity, managing growth, purpose, quality product
BizofShowBiz - Sep 11, 2007
Actress Kirsten Storms was arrested by the California Highway Patrol for DUI. Storms has played Belle Black on "Days of our Lives" from 1999 to 2004, and plays Maxie Jones on General Hospital for ABC (DIS). She also …
Tagged: animation, dis, celebrities, disney, abc, days of our lives, general hospital, kim possible, kirsten storms, belle black, bonnie rockwaller, maxie jones
BizofShowBiz - Sep 11, 2007
The long-awaited battle over paying for a ton of cable TV channels unwanted by subscribers may soon be over, as the FCC is about ready to start taking a look at banning programmers from forcing cable systems from …
Tagged: dis, disney, fcc, espn, cable companies, kevin martin, cable tv, a la carte cable, cable options, cable tv pricing
HelpDeskNotes - Sep 11, 2007
Some readers may be wondering, why in the world would you want to increase your help desk call volume? Don't you want to keep calls to a minimum? Doesn't fewer calls mean there are fewer problems? Well when you have …
Tagged: outsourcing, customer service, staffing, customer service training, knowledge base tips kcs, development and training, call center tips, help desk training, increase call volume
Know More Media - Customer Service / Services - Sep 11, 2007
I know this is "old news", but I figure it's never too late to state an opinion... Apple decreased the price of the iPhone which has caused some ruckus: "...the iPhone is a commodity like any other phone, not …
Tagged: in the news, apple, iphone, apple announcement