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How Customer Service Could Be a Waste of Time [CustomersAreAlways]

knowmoremedia.com » 2008 » June » 28th » How Customer Service Could Be a Waste of Time [CustomersAreAlways]

Tagged: motivation, managers, customer service training, alan fairweather

As I browsed through customer service videos at YouTube hoping to find a good one to share with you, I discovered this one by Alan Fairweather in which he talks about how customer service training could be a waste of time... I agree that every single person on your team - especially managers - have to be on board when it comes to customer service training. Managers especially have to … Continue Reading »

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