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Guest Post: John Joseph on Top 5 Contact Center Tech Developments You Should Be Considering [CallCenterScript]

knowmoremedia.com » 2008 » July » 4th » Guest Post: John Joseph on Top 5 Contact Center Tech Developments You Should Be Considering [CallCenterScript]

Tagged: voip, cti, ivr, call center technology, predictive dialers

Our guest blogger today is John Joseph, Vice President of Corporate Marketing at Envox Worldwide. He manages worldwide marketing, including corporate and marketing communications, product management and marketing, and all 3rd party marketing for the company. With all the news out there it’s hard to decipher what’s important and what’s not. Nowhere is this more confusing than in the world of Continue Reading »


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