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knowmoremedia.com » Feeds » Know More Media - Customer Service / Services

Yearly Archives: 2007, 2008

Latest news from Know More Media - Customer Service / Services

  1. Are You Authentic? [CustomersAreAlways]

    Are You Authentic? [CustomersAreAlways]

    11 hours ago

    "Authenticity" is a word that has been popping up in my business blog readings lately. Today I'd like to share with you a podcast put on by Anna Farmery of The Engaging Brand where she talks to Chris Rosica, author of

    Tagged: customer service tips, anna farmery, the authentic brand, chris rosica

  2. Small companies prefer outsourcing of IT services [BPOTiger]

    Small companies prefer outsourcing of IT services [BPOTiger]

    14 hours ago

    In this troubled time, small companies in stead of dealing with vagaries of software, networks, servers and security, prefer outsourcing information technology systems to external service providers. So, from an economic

    Tagged: network, servers, small business, non core outsourcing, outsourcing security, sme it outsourcing

  3. Q & A: Software to Train English Proficiency for Call Center Agents [CallCenterScript]

    Q & A: Software to Train English Proficiency for Call Center Agents [CallCenterScript]

    Jul 2, 2008

    Rey is currently a facilitator of an English Proficiency Program for kids and had worked in a call center. His company is planning to expand its services to include call center training, focusing on English grammar

    Tagged: communication skills, advice column

  4. Sitel: Launching Home Based Agent Program [CallCenterScript]

    Sitel: Launching Home Based Agent Program [CallCenterScript]

    Jul 1, 2008

    One of the global big players in the outsourcing industry has just launched their home based agent program at their Albuquerque facility. Starting with 200 agents, they are sure to expand their services through North

    Tagged: news, work from home, call center industry, homesourcing, us call center, home based agents

  5. No Such Thing As the "R" Word [CustomersAreAlways]

    Jul 1, 2008

    The Pittsburgh, Pennsylvania area is about to get a taste of the Nordstrom experience. This news story says that this October Nordstrom will be opening in the city. It's supposed to be an area that has been unserved by

    Tagged: in the news, philosophies