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CustomersAreAlways - Jun 30, 2008
If you've ever thought that the little things don't count, think again... I went into a new Borders bookstore yesterday to treat myself to a coffee and relax after a day of writing. I wandered around hoping to soak up …
Also tagged: borders, retail stores
Know More Media - Customer Service / Services - Jun 30, 2008
If you've ever thought that the little things don't count, think again... I went into a new Borders bookstore yesterday to treat myself to a coffee and relax after a day of writing. I wandered around hoping to soak up …
Also tagged: borders, retail stores
CustomersAreAlways - Oct 31, 2007
In honor of spooky Halloween that we're celebrating here in the U.S. today, I decided to continue the theme of "Toilet Terror" that Linda Tischler started over at the Fast Company blog. There's one place in San Diego …
Also tagged: restrooms, ladiesrooms, san diego sports arena
Know More Media - Customer Service / Services - Oct 31, 2007
In honor of spooky Halloween that we're celebrating here in the U.S. today, I decided to continue the theme of "Toilet Terror" that Linda Tischler started over at the Fast Company blog. There's one place in San Diego …
Also tagged: restrooms
Know More Media - Customer Service / Services - Oct 30, 2007
Imagine using the restroom in a diner and reaching for the toilet paper, but there isn't any there! What do you do? Phew! There's someone in the next stall. You'll just ask her for some toilet paper... "Excuse me …
Also tagged: restrooms, toilet paper
CustomersAreAlways - Oct 30, 2007
Imagine using the restroom in a diner and reaching for the toilet paper, but there isn't any there! What do you do? Phew! There's someone in the next stall. You'll just ask her for some toilet paper... "Excuse me …
Also tagged: restrooms, toilet paper
CustomersAreAlways - Oct 30, 2007
October is National Kitchen and Bath month and those of you long-time readers may remember how some of us customer service bloggers celebrated - yes, the Bathroom Blogfest! This week is the second annual Bathroom …
Also tagged: customer experience, restrooms, las americas outlet
Know More Media Network Feed - Oct 30, 2007
October is National Kitchen and Bath month and those of you long-time readers may remember how some of us customer service bloggers celebrated - yes, the Bathroom Blogfest! This week is the second annual Bathroom …
Also tagged: customer experience, restrooms
CustomersAreAlways - Sep 19, 2007
October is going to be a busy month for customer service events! From October 1-5, 2007 you can celebrate Customer Service Week. Logon to CSWeek.com to get free resources such as email bulletins full of ideas for …
Also tagged: resources, customer service week
Know More Media - Customer Service / Services - Sep 19, 2007
October is going to be a busy month for customer service events! From October 1-5, 2007 you can celebrate Customer Service Week. Logon to CSWeek.com to get free resources such as email bulletins full of ideas for …
Also tagged: resources