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Know More Media - Customer Service / Services - Jul 30, 2008
Rather than a backlash, it seems outsourcing is gaining more ground. In its latest forecast of the global business process outsourcing market, “Global BPO Market Forecast: 2008 – 2012,” BPO analyst Firm Nelson Hall …
Also tagged: research and development, trends and practices, bpo backlash, customer management services
BPOTiger - Jul 30, 2008
Rather than a backlash, it seems outsourcing is gaining more ground. In its latest forecast of the global business process outsourcing market, “Global BPO Market Forecast: 2008 – 2012,” BPO analyst Firm Nelson Hall …
Also tagged: research and development, trends and practices, bpo backlash, customer management services
Know More Media - Customer Service / Services - Jun 24, 2008
Instead of Bangalore or Shanghai could it be Nairobi getting away with Fortune clients? Well, there are many countries in the world who are trying to reproduce the kind of success India and Philippines have achieved …
Also tagged: destinations, kenya outsourcing, unctad, bpo kenya, outsourcing in africa
BPOTiger - Jun 24, 2008
Instead of Bangalore or Shanghai could it be Nairobi getting away with Fortune clients? Well, there are many countries in the world who are trying to reproduce the kind of success India and Philippines have achieved …
Also tagged: destinations, kenya outsourcing, unctad, bpo kenya, outsourcing in africa
BPOTiger - Jun 2, 2008
A career in Business Process Outsourcing (BPO) is no more considered as stop-gap opportunities for employees working there. The perception towards the industry, which mostly awakes at night, has changed to a large …
Also tagged: career, call centers, call center career, bpo career, bpo job growth, non voice process jobs
Know More Media - International Business - Jun 2, 2008
A career in Business Process Outsourcing (BPO) is no more considered as stop-gap opportunities for employees working there. The perception towards the industry, which mostly awakes at night, has changed to a large …
Also tagged: career, call centers, call center career
BPOTiger - Apr 27, 2008
India is shining in outsourcing, but why not Pakistan. I wonder. Pakistan is India’s neighbor. More or less culture, education, people etc are similar. As far as human resource is concerned, If Indians can be trained …
Also tagged: interview
Know More Media - International Business - Apr 27, 2008
India is shining in outsourcing, but why not Pakistan. I wonder. Pakistan is India’s neighbor. More or less culture, education, people etc are similar. As far as human resource is concerned, If Indians can be trained …
Also tagged: interview
BPOTiger - Feb 24, 2008
In India , Business Process Outsourcing (BPO) industry has always been overshadowed by more successful and high end IT and software industry. But now it seems BPO will outshine IT outsourcing. As per a recent report …
Also tagged: india, procurement, cagr, finance and accounting, f and a, human resources management
Know More Media - Customer Service / Services - Feb 24, 2008
In India , Business Process Outsourcing (BPO) industry has always been overshadowed by more successful and high end IT and software industry. But now it seems BPO will outshine IT outsourcing. As per a recent report …
Also tagged: india, procurement, cagr, finance and accounting