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Tags | Domains | Searches | Statistics | Options | Advanced Search |
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Call center agent: How to be a successful oneBPOTiger - May 31, 2008 Call center agents are actually ambassadors of the brands that they work for. They are familiar with the products or services that they represent to the customers. They have to show genuine interest in customer's … Also tagged: career, call center career, call center jobs, call center executive |
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Call center agent: How to be a successful one [BPOTiger]Know More Media - International Business - May 30, 2008 Call center agents are actually ambassadors of the brands that they work for. They are familiar with the products or services that they represent to the customers. They have to show genuine interest in customer's … Also tagged: career, call center career, call center jobs |
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Call center supervisors are fake? Yes, a lot of timesBPOTiger - Nov 25, 2007 You called up a customer service center and dissatisfied for whatever reasons, you have asked the customer rep to pass on the line to the supervisor. The fact is most of the times, they don’t pass the line to … Also tagged: call centers, call center supervisor |
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Call center supervisors are fake? Yes, a lot of times [BPOTiger]Know More Media - Customer Service / Services - Nov 25, 2007 You called up a customer service center and dissatisfied for whatever reasons, you have asked the customer rep to pass on the line to the supervisor. The fact is most of the times, they don’t pass the line to … Also tagged: call centers |
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What are customer service agent or representative's responsibilities?BPOTiger - Sep 22, 2007 Basically a customer service representative/executive/agent has to directly interact with customers. It can be either inbound and outbound process executed via telephone, email, chat and fax. It may also include … Also tagged: call centers, work and life, call center representative, non voice agent, voice process |