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HelpDeskNotes - Sep 21, 2007
The world's largest membership association for IT help desk and service management professionals, Help Desk Institute (HDI), is now offering new services that provides an independent review of IT support centers based …
Also tagged: career, best practices, itil, customer service, hdi, help desk fundamentals, news trends and events, it service desk, hdi certifications, help desk institute, kcssm
Know More Media - Customer Service / Services - Sep 21, 2007
The world's largest membership association for IT help desk and service management professionals, Help Desk Institute (HDI), is now offering new services that provides an independent review of IT support centers based …
Also tagged: career, best practices, itil, customer service, hdi, help desk fundamentals, news trends and events, it service desk
Know More Media Network Feed - Aug 30, 2007
HDI, the largest association for IT Help Desk and Service Management Professionals, is in the spotlight again. The parent company, Think Service Inc., has contracted with a number of other companies. Together they will …
Also tagged: outsourcing, hdi, help desk, it support, contracting companies, it service desk
HelpDeskNotes - Aug 30, 2007
HDI, the largest association for IT Help Desk and Service Management Professionals, is in the spotlight again. The parent company, Think Service Inc., has contracted with a number of other companies. Together they will …
Also tagged: outsourcing, hdi, help desk, it support
HelpDeskNotes - Aug 9, 2007
The Cisco Certified Network Associate (CCNA) is for professionals who are interested in networking, and who want to grow in the fields of Cisco routers and switches. Cisco systems awards these certifications and it …
Also tagged: career, goals, ccna, development and training
Know More Media Network Feed - Aug 9, 2007
The Cisco Certified Network Associate (CCNA) is for professionals who are interested in networking, and who want to grow in the fields of Cisco routers and switches. Cisco systems awards these certifications and it …
Also tagged: career, goals, ccna, development and training
HelpDeskNotes - Jul 10, 2007
Thinking you want to get a certification that will make sense in your help desk career? Check out the MCDST (Microsoft Certified Desktop Support Technician). While no certification is perfect, the MCDSTS is a great …
Know More Media - Customer Service / Services - Jan 31, 2007
Thinking you want to get a certification that will make sense in your help desk career? Check out the MCDST (Microsoft Certified Desktop Support Technician). While no certification is perfect, the MCDSTS is a great …