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Small Biz Mentor Readers Concerned About Shop Rage - Comments RoundupSmallBizMentor - Mar 5, 2008 In a recent post, I talked about the disturbing increase in shop rage. From our readers' comments, it seems others are concerned at this trend too... not just consumers, but shop staff as well. And another thought … Also tagged: customers, small biz mentor, shop rage, store staff |
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Readers Concerned About Shop Rage - Comments Roundup [SmallBizMentor]Know More Media - Small Business / Home Based Business - Mar 5, 2008 In a recent post, I talked about the disturbing increase in shop rage. From our readers' comments, it seems others are concerned at this trend too... not just consumers, but shop staff as well. And another thought … |
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Tips and Statistics to Improve Your Online Customer Service [CustomersAreAlways]Know More Media - Customer Service / Services - Mar 4, 2008 Just because you have an online business doesn't mean you can hide behind your computer and not deal with customers! This was my first thought after reading Tom Vander Well's post, Internet Businesses Need Customer … Also tagged: online customer service tips |
Workerette - Mar 1, 2008
Yikes! I just received an email from Fred Meyer (owned by the Kroger Co - NYSE: KR) with a warning about their bleach. Let's just get right to it - explosive bleach bottles are nothing to sit around rambling …
Also tagged: product recalls, safety, health and wellness, family issues, pr marketing, faulty products
Know More Media - Women in Business - Feb 29, 2008
Yikes! I just received an email from Fred Meyer (owned by the Kroger Co - NYSE: KR) with a warning about their bleach. Let's just get right to it - explosive bleach bottles are nothing to sit around rambling …
Also tagged: product recalls, safety, health and wellness, family issues, pr marketing, faulty products
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Starbucks Closes 7,100 Stores, Gets Attention - The Right Kind?Know More Media - Feb 28, 2008 So Starbucks shut down most of its U.S. coffee shops yesterday. For 3 hours. In the middle of the evening rush. To train its employees. On how to make coffee. The right way. Yeah. I know. And today Starbucks has a new … |
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Starbucks: The Perfect Coffee PledgeWorkerette - Feb 28, 2008 Yesterday Starbucks stores nationwide shut their doors at 5:30 pm local time to host a barista retrain/pep rally to get workers serving up the "perfect coffee" to their customers. Today stores boast new signage telling … Also tagged: sbux, health and wellness, marketing to women, family budget, tips tidbits for busy women |
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Starbucks: The Perfect Coffee Pledge [Workerette]Know More Media - Women in Business - Feb 28, 2008 Yesterday Starbucks stores nationwide shut their doors at 5:30 pm local time to host a barista retrain/pep rally to get workers serving up the "perfect coffee" to their customers. Today stores boast new signage telling … Also tagged: sbux, health and wellness, marketing to women, family budget, tips tidbits for busy women |
BrandingPost - Feb 26, 2008
Jeff Jarvis knows what he’s talking about here, of course. But there’s a whole other dimension to actively engaging your customers, online or off-line, that gets buried, or lost altogether, in the broader topic of …
Also tagged: online shopping, jeff jarvis, customer value, value proposition
Know More Media - Advertising / Branding - Feb 25, 2008
Jeff Jarvis knows what he’s talking about here, of course. But there’s a whole other dimension to actively engaging your customers, online or off-line, that gets buried, or lost altogether, in the broader topic of …
Also tagged: online shopping, jeff jarvis, customer value, value proposition