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Know More Media - Customer Service / Services - Jan 9, 2008
Earlier I talked about how customer service is an enterprise strategy and encompasses every aspect of your business. I've also stressed here time and time again how customer service starts with each individual. In …
Also tagged: customer service, customer service tips
Know More Media - Customer Service / Services - Jan 8, 2008
I often hear people who say that they're in the business of making people happy. Happiness is what we strive for in life and creating happy customers is what each business person should be thinking about. It's not …
Also tagged: customer service, happiness
CustomersAreAlways - Jan 8, 2008
I often hear people who say that they're in the business of making people happy. Happiness is what we strive for in life and creating happy customers is what each business person should be thinking about. It's not …
Also tagged: customer service, happiness
ProductivityGoal - Jan 3, 2008
" The only things that are impossible are the ones you can't imagine." Aside from always keeping the eye on the bills, er, bottom line, our imagination does great things to motivate us. When you imagine, you're …
Also tagged: motivation, goals, passion, procrastination, motivational quote, business productivity, life values, find a job
Know More Media - Self-Improvement / Professional Development - Jan 3, 2008
" The only things that are impossible are the ones you can't imagine." Aside from always keeping the eye on the bills, er, bottom line, our imagination does great things to motivate us. When you imagine, you're …
Also tagged: motivation, goals, passion, procrastination, motivational quote, business productivity, life values, find a job
Know More Media - Customer Service / Services - Jan 3, 2008
At the beginning of every year many of us go into reflection mode and think about what happened the past year - the goals we achieved, the places we've been, how business improved...or not. During this time of …
Also tagged: marketing, customer service
CustomersAreAlways - Jan 3, 2008
At the beginning of every year many of us go into reflection mode and think about what happened the past year - the goals we achieved, the places we've been, how business improved...or not. During this time of …
Also tagged: marketing, customer service
Know More Media - Customer Service / Services - Dec 19, 2007
Matthew Britt tells us that we should focus on serving. The word "focus" has been coming up more and more in my readings, so I thought I'd explore it here because I think many of us could do a little more focusing …
CustomersAreAlways - Dec 19, 2007
Matthew Britt tells us that we should focus on serving. The word "focus" has been coming up more and more in my readings, so I thought I'd explore it here because I think many of us could do a little more focusing …
CustomersAreAlways - Dec 18, 2007
In the recent SmallBusinessConsulting.com newsletter, David Gass, the CEO & President of the company, shared a feel-good story about a former NBA basketball player named Bob Love and Nordstrom. Here's an excerpt …
Also tagged: employees, good customer service story