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Related tags: 2008 presidential race, barack obama, customer service and call centers, don t be a helpless help desk, foreign policy, image, outsourcing, presidential campaign, presidential candidates, quality assurance

  1. The Professor Stumbles [ElephantBiz]

    Know More Media Network Feed - May 14, 2008

    Political Radar reports on foreign policy gaffes by Barack Obama yesterday in Missouri: "We don't have enough capacity right now to deal with it -- and it's not just the troops," Obama, D-Ill., told a crowd in Cape …

    Also tagged: afghanistan, iraq, barack obama, image, foreign policy, presidential campaign, presidential candidates, 2008 presidential race

  2. Outsourcing - Two Problems Areas in Outsourcing That Are Rarely Considered - And a Winning Solution

    HelpDeskNotes - Apr 7, 2008

    Many U.S. companies who have fallen into the trap of outsourcing their IT departments have learned all the disadvantages the hard way. The decline in service that companies suffer after making an outsourcing transition …

    Also tagged: outsourcing, quality assurance, customer service and call centers, don t be a helpless help desk, help desk language barrier, outsourcing alternatives, outsourcing problems