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Know More Media Network Feed - Jul 1, 2008
Humility yields to arrogance in firms that fail to nip its buds. Champions of modesty on the other hand can inspire an entire workplace to innovations that lead to growth. Some say you cannot make it to the top with …
Also tagged: researchers, doctors, lawyers, seniors, brain based business, leaders, faculty, economists, humility, ellen weber, specialists
BrainBasedBusiness - Jun 30, 2008
Humility yields to arrogance in firms that fail to nip its buds. Champions of modesty on the other hand can inspire an entire workplace to innovations that lead to growth. Some say you cannot make it to the top with …
Also tagged: researchers, doctors, lawyers, seniors, brain based business, leaders, faculty, economists, humility, ellen weber, specialists
Know More Media - Consultants - Jun 30, 2008
Humility yields to arrogance in firms that fail to nip its buds. Champions of modesty on the other hand can inspire an entire workplace to innovations that lead to growth. Some say you cannot make it to the top with …
Also tagged: researchers, doctors, lawyers, seniors, brain based business, leaders, faculty, economists, humility, ellen weber, specialists
Know More Media - Customer Service / Services - Jun 28, 2008
As I browsed through customer service videos at YouTube hoping to find a good one to share with you, I discovered this one by Alan Fairweather in which he talks about how customer service training could be a waste of …
Also tagged: motivation, customer service training, alan fairweather
CustomersAreAlways - Jun 28, 2008
As I browsed through customer service videos at YouTube hoping to find a good one to share with you, I discovered this one by Alan Fairweather in which he talks about how customer service training could be a waste of …
Also tagged: motivation, customer service training, alan fairweather
CustomersAreAlways - Jun 24, 2008
Recently I sat in on a class taught by Maureen Orey titled "Motivation and Recognition Systems". The class consisted of about 25 supervisors of a locally-owned company. One of my goals is to become a speaker someday …
Also tagged: professional development, employees, customer service training, maureen orey
Know More Media - Customer Service / Services - Jun 24, 2008
Recently I sat in on a class taught by Maureen Orey titled "Motivation and Recognition Systems". The class consisted of about 25 supervisors of a locally-owned company. One of my goals is to become a speaker someday …
Also tagged: professional development, employees, customer service training, maureen orey
CustomersAreAlways - May 29, 2008
I enjoy traveling on Amtrak because I can relax, do work, and not have to deal with traffic in Los Angeles. I travel at least once a month by train and haven’t had any problems…until now. Without going into a long and …
Also tagged: communication, amtrak
Know More Media - Customer Service / Services - May 29, 2008
I enjoy traveling on Amtrak because I can relax, do work, and not have to deal with traffic in Los Angeles. I travel at least once a month by train and haven’t had any problems…until now. Without going into a long and …
Also tagged: communication, amtrak
Know More Media - Customer Service / Services - May 11, 2008
What is a customer-focused strategy ? That is the question that Glenn Ross of Customer Service Experience asked a group of customer service/marketing bloggers. Here are some answers he has received so far: "Most …
Also tagged: corporate, motivation, philosophies, customer focused strategy