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BizCreditPolicy - Feb 15, 2008
I ran across an article by Bob Tremblay in the Milford Daily News with this sentence that caught my eye: Horror stories of debt collectors acting like rabid pit bulls abound. That really caught my attention and when …
Also tagged: apr, creating a credit policy, debt in the news, credit related websites, collecting more money, preventive maintenance
Know More Media - International Business - Feb 13, 2008
In my previous post, I wrote about American companies’ growing disinterest in outsourcing operations to India . Interestingly, American companies may be losing their interest but companies of United Kingdom are getting …
Also tagged: india, information technology, tesco, tesco hindustan service center
Know More Media - International Business - Feb 13, 2008
American companies are not happy with the performance of Indian IT service providers. Since they do not have any alternative at present, they are being forced to outsource to India . This is the finding of Forrester …
Also tagged: india, forrester research, information technology, forrester india, sudin apte
SouthAsiaBiz - Feb 12, 2008
In my previous post, I wrote about American companies’ growing disinterest in outsourcing operations to India . Interestingly, American companies may be losing their interest but companies of United Kingdom are getting …
Also tagged: india, information technology, tesco
SouthAsiaBiz - Feb 12, 2008
American companies are not happy with the performance of Indian IT service providers. Since they do not have any alternative at present, they are being forced to outsource to India . This is the finding of Forrester …
Also tagged: india, forrester research, information technology
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Working in a Call Center: New learning and Skill EnhancementCallCenterScript - Jan 30, 2008 The misconception about being in the call center industry is that it will rob an employee of the opportunity to use the rest of their brain cells. As a matter of fact, it’s just the opposite. Customer demands around … Also tagged: customer service, agents, call center training, call center industry |
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Working in a Call Center: New learning and Skill Enhancement [CallCenterScript]Know More Media Network Feed - Jan 29, 2008 The misconception about being in the call center industry is that it will rob an employee of the opportunity to use the rest of their brain cells. As a matter of fact, it’s just the opposite. Customer demands around … Also tagged: customer service, agents, call center training, call center industry |
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Call Center Training Convention 2008: Manila, PhilippinesCallCenterScript - Jan 29, 2008 It has been a year since I was invited to speak at Teledevelopment’s Training Convention. Because of its success in 2007, they are offering several seminars this coming February to gather call center trainers within … Also tagged: management, seminars, coaching, call center training |
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Reader's Corner: Why Outsource to Costa Rica?CallCenterScript - Jan 29, 2008 Today, we feature Richard Blank's thoughts on Outsourcing to Costa Rica. He posted in my discussion forum in Call Center Blurbs. In today’s highly competitive outsourcing market, a closer proximity to the United … Also tagged: offshore call centers, reader s corner, costa rica call centers |
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Call Center Training Convention 2008: Manila, Philippines [CallCenterScript]Know More Media - Customer Service / Services - Jan 28, 2008 It has been a year since I was invited to speak at Teledevelopment’s Training Convention. Because of its success in 2007, they are offering several seminars this coming February to gather call center trainers within … Also tagged: management, seminars, coaching, call center training |