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If You’re Conducting Telephone Surveys You Must Include Cell-Only Population [HealthCareVox]Know More Media - Health Care / Pharmaceutical / Fitness - Sep 25, 2008 Over the past few years, statisticians and their fellow travelers have been nervously tracking the growth of the cellphone-only population to determine whether omitting this group will significantly skew the results of … Also tagged: market research |
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If You’re Conducting Telephone Surveys You Must Include Cell-Only PopulationHealthCareVox - Sep 25, 2008 Over the past few years, statisticians and their fellow travelers have been nervously tracking the growth of the cellphone-only population to determine whether omitting this group will significantly skew the results of … Also tagged: market research |
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Why Disagree with Your Boss? [BrainBasedBusiness]Know More Media Network Feed - Sep 22, 2008 Lisa Haneberg calls for a time to simply stop disagreeing, and make a boss’ bad ideas work. Do you agree? Lisa’s ideas always intrigue me, because they are well articulated and relate to interesting real life stories … Also tagged: diversity, change, conflict, ethics, disagree, lisa haneberg, why disagree |
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Why Disagree with Your Boss?BrainBasedBusiness - Sep 21, 2008 Lisa Haneberg calls for a time to simply stop disagreeing, and make a boss’ bad ideas work. Do you agree? Lisa’s ideas always intrigue me, because they are well articulated and relate to interesting real life stories … Also tagged: diversity, change, conflict, ethics, disagree, lisa haneberg, why disagree |
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Why Disagree with Your Boss? [BrainBasedBusiness]Know More Media - Consultants - Sep 21, 2008 Lisa Haneberg calls for a time to simply stop disagreeing, and make a boss’ bad ideas work. Do you agree? Lisa’s ideas always intrigue me, because they are well articulated and relate to interesting real life stories … Also tagged: diversity, change, conflict, ethics, disagree, lisa haneberg, why disagree |
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Digital Divide Closes: Two-Thirds Of African Americans Online [HealthCareVox]Know More Media - Health Care / Pharmaceutical / Fitness - Jul 15, 2008 A brief, but significant blog post today. New data from Yankelovich indicates that the black-white digital divide has narrowed significantly. Better yet, it has closed. According to the study: -68% of African … Also tagged: african americans, media use |
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Digital Divide Closes: Two-Thirds Of African Americans OnlineHealthCareVox - Jul 15, 2008 A brief, but significant blog post today. New data from Yankelovich indicates that the black-white digital divide has narrowed significantly. Better yet, it has closed. According to the study: -68% of African … Also tagged: african americans, media use |
CustomersAreAlways - Jun 30, 2008
As I study all the different reasons why the state of customer service has declined, a clear answer emerges... People hate their jobs. They're the people who shouldn't be answering the phones... But what boggles my …
Also tagged: employees
Know More Media - Customer Service / Services - Jun 30, 2008
As I study all the different reasons why the state of customer service has declined, a clear answer emerges... People hate their jobs. They're the people who shouldn't be answering the phones... But what boggles my …
Also tagged: employees
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An Interview With Frank Martin of Martin ResearchCustomersAreAlways - Jun 30, 2008 Getting feedback from customers and knowing what they like or don't like about the company are things companies should know or want to know. How do you know if you're improving as a company? What areas should you … Also tagged: focus groups, exclusive interviews, frank martin, martin research |