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Know More Media Network Feed - Mar 5, 2008
In a recent post, I talked about the disturbing increase in shop rage. From our readers' comments, it seems others are concerned at this trend too... not just consumers, but shop staff as well. And another thought …
Also tagged: customers, customer service, small biz mentor, store staff
SmallBizMentor - Mar 5, 2008
In a recent post, I talked about the disturbing increase in shop rage. From our readers' comments, it seems others are concerned at this trend too... not just consumers, but shop staff as well. And another thought …
Also tagged: customers, customer service, small biz mentor, store staff
Know More Media - Small Business / Home Based Business - Mar 5, 2008
In a recent post, I talked about the disturbing increase in shop rage. From our readers' comments, it seems others are concerned at this trend too... not just consumers, but shop staff as well. And another thought …
Also tagged: customers, customer service
SmallBizMentor - Feb 25, 2008
We're familiar with road rage, but an increasingly common phenomenon is shop rage - consumer rage of the verbal and physical kind. Anooska Tucker-Evans reports on a University of Queensland study. The University of …
Also tagged: customer service, university of queensland, anooska tucker evans, consumer rage, janet mccoll kennedy, vote with your feet