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CustomersAreAlways - Jun 25, 2008
Not a very happy title, but that's the bottom line I got from reading this article, You are now free to take a flying leap . The U.S. Department of Transportation held a forum for consumers "to air their …
Know More Media - Customer Service / Services - Jun 25, 2008
Not a very happy title, but that's the bottom line I got from reading this article, You are now free to take a flying leap . The U.S. Department of Transportation held a forum for consumers "to air their …
CustomersAreAlways - May 25, 2008
The big news this past week was American Airline's announcement that they will start charging $15 for the first checked baggage in addition to raising fares up to $60. Of course, everyone is complaining about it. I …
Also tagged: southwest airlines, american airlines, mary schmidt
Know More Media Network Feed - May 25, 2008
The big news this past week was American Airline's announcement that they will start charging $15 for the first checked baggage in addition to raising fares up to $60. Of course, everyone is complaining about it. I …
Also tagged: southwest airlines, american airlines
Know More Media - Customer Service / Services - May 6, 2008
One of my best friends has been a United Airlines flight attendant for almost ten years on and off (She was laid off at 9/11). When she first started, being a flight attendant was still considered a “glamour” job. Of …
Also tagged: united airlines, internal customer service
CustomersAreAlways - May 6, 2008
One of my best friends has been a United Airlines flight attendant for almost ten years on and off (She was laid off at 9/11). When she first started, being a flight attendant was still considered a “glamour” job. Of …
Also tagged: united airlines, internal customer service
Know More Media - Customer Service / Services - May 5, 2008
One of my best friends has been a United Airlines flight attendant for almost ten years on and off (She was laid off at 9/11). When she first started, being a flight attendant was still considered a “glamour” job. Of …
Also tagged: united airlines, internal customer service
CustomersAreAlways - May 4, 2008
One of my best friends has been a United Airlines flight attendant for almost ten years on and off (She was laid off at 9/11). When she first started, being a flight attendant was still considered a “glamour” job. Of …
Also tagged: united airlines
CustomersAreAlways - Apr 28, 2008
I know, it's been awhile since I've shared with you any good customer service stories - especially about the airline industry. However, Chris Brogan offers a little light at the end of the tunnel with his Thank You …
Also tagged: chris brogan, seth godin, good customer service story
Know More Media Network Feed - Apr 27, 2008
I know, it's been awhile since I've shared with you any good customer service stories - especially about the airline industry. However, Chris Brogan offers a little light at the end of the tunnel with his Thank You …
Also tagged: chris brogan, seth godin, good customer service story