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Related tags: about leadership, cost side management, culture, customer expectations, starbucks, the alpha factor, wes ball, what leaders do

  1. Starbucks proves that leadership can even overcome bad management

    Leadership Turn - Jul 22, 2008

    Post from Leadership Turn Image credit: emsago CC license By Wes Ball, author of The Alpha Factor – a revolutionary new look at what really creates market dominance and self-sustaining success. Read all of Wes’ posts …

    Also tagged: culture, starbucks, customer expectations, about leadership, what leaders do, wes ball, the alpha factor, cost side management