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Related tags: about leadership, cost side management, culture, customer expectations, revenue side management, the alpha factor, wes ball, what leaders do

  1. Starbucks proves that leadership can even overcome bad management

    Leadership Turn - Jul 22, 2008

    Post from Leadership Turn Image credit: emsago CC license By Wes Ball, author of The Alpha Factor – a revolutionary new look at what really creates market dominance and self-sustaining success. Read all of Wes’ posts …

    Also tagged: culture, customer expectations, about leadership, what leaders do, wes ball, the alpha factor, revenue side management, cost side management