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knowmoremedia.com » Know More Media - Customer Service / Services - Jul 2, 2008
Rey is currently a facilitator of an English Proficiency Program for kids and had worked in a call center. His company is planning to expand its services to include call center training, focusing on English grammar …
Also tagged: communication skills
knowmoremedia.com » CallCenterScript - Jul 2, 2008
Rey is currently a facilitator of an English Proficiency Program for kids and had worked in a call center. His company is planning to expand its services to include call center training, focusing on English grammar …
Also tagged: communication skills
knowmoremedia.com » CallCenterScript - Jan 29, 2008
Introducing a new segment in Call Center Script! The Reader’s Corner! I’ve been sharing my perspective on several topics in the industry for quite some time now. It’s about time that YOU, our beloved readers get a …
Also tagged: agents, call center stories, reader s corner
knowmoremedia.com » Know More Media - Customer Service / Services - Jan 28, 2008
Introducing a new segment in Call Center Script! The Reader’s Corner! I’ve been sharing my perspective on several topics in the industry for quite some time now. It’s about time that YOU, our beloved readers get a …
Also tagged: agents, call center stories
jossip.com » Jossip - Jan 11, 2008
Advice columns are crap. The questions are either made up, or answered too late to be of any service to anyone. But they’re still popular, mostly because people get some voyeuristic rush out of reading about the …
Also tagged: feature
knowmoremedia.com » Know More Media - Customer Service / Services - Dec 3, 2007
Thank you Sindy for sending in your question! Sindy asks, “I want to work in the center industry but there is too many call center companies here. I’m confused and don’t know which of the companies I should choose …
Also tagged: work, employment, job hunt, call center jobs
knowmoremedia.com » CallCenterScript - Dec 3, 2007
Thank you Sindy for sending in your question! Sindy asks, “I want to work in the center industry but there is too many call center companies here. I’m confused and don’t know which of the companies I should choose …
Also tagged: work, employment, job hunt, call center jobs
knowmoremedia.com » CallCenterScript - Jul 23, 2007
Interviewing for a new job is always scary, especially for a new graduate. With no experience and little information about the job, it is normal to hesitate. A lot of readers sent their emails asking a list of …
Also tagged: agents, call center, interview questions, call center jobs
knowmoremedia.com » CallCenterScript - Jul 23, 2007
Thank you for the overwhelming comments and interest in this topic. It only proves that a lot of people, even newly graduates are keen on joining the industry. This is good news. In as much as I would like to answer …
Also tagged: help, call center, interview questions, call center jobs, contact center
knowmoremedia.com » Know More Media - Customer Service / Services - Jul 22, 2007
Interviewing for a new job is always scary, especially for a new graduate. With no experience and little information about the job, it is normal to hesitate. A lot of readers sent their emails asking a list of …
Also tagged: agents, call center, interview questions, call center jobs