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zdnet.com » Software News items, Blog posts | ZDNet - Jul 8, 2008
A trio of professors working with the national Quality Research Center at the University of Michigan finds that offshore outsourcing hurts customer service ratings, but farming out back office operations has a limited …
Also tagged: software, marketing, outsourcing, finance, customer service, offshore, enterprise software, customer satisfaction, offshore outsourcing, offshoring, larry dignan, business operations, product marketing, operational accounting, it operations, customer relationship management crm, outsourcing and subcontracting
ittoolbox.com » Comments on All ITtoolbox Blogs - Mar 2, 2008
Was wondering what developments will we see in SaaS in 2008; the NS-BOS platform announced by NetSuite promises interesting things. An open source operating system that will allow independent software vendors to …
zdnet.com » News items | ZDNet - Jan 3, 2008
Software that integrates data with applications is expanding at a rapid pace but the cost of these projects that require custom code is skyrocketing also. XAware's Bill Miller has ideas to keep it under control …
Also tagged: code, business intelligence, xml, bi, software, application, management, saas, marketing, edi, b2b, messaging, emerging technologies, applications, data management, pricing, software as a service, databases, enterprise software, software as a service saas, bill miller, data integration, tools and techniques, rich internet application, special to zdnet