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  1. Petroleum Ministry to unveil public grievance redressal system today

    thaindian.com » Thaindian News - Oct 1, 2008

    New Delhi, Oct 2 (ANI): The Oil Marketing Public Sector Undertakings (OMCs) under the Ministry of Petroleum and Natural Gas is set to unveil a massive public grievance redressal mechanism across the country from today

    Also tagged: national, marketing public, marketing companies, grievances, hsd, public sector undertakings, petroleum ministry, existing system, omcs, registration number, hpcl, bpcl, toll free numbers, deora, free telephone, public grievance, toll free telephone numbers, speed diesel, lodge complaints, motor spirit

  2. Petroleum Ministry to unveil public grievance redressal system on October 2

    thaindian.com » Thaindian News - Oct 1, 2008

    New Delhi, Oct 1 (ANI): The Oil Marketing Public Sector Undertakings (OMCs) under the Ministry of Petroleum and Natural Gas is set to unveil a massive public grievance redressal mechanism across the country from

    Also tagged: world, indian oil, hindustan petroleum, marketing public, marketing companies, bharat petroleum, public sector undertakings, indian oil corporation, petroleum ministry, existing system, bharat petroleum corporation, hpcl, bpcl, toll free numbers, bharat petroleum corporation limited, deora, free telephone, hindustan petroleum corporation, public grievance, toll free telephone numbers

  3. J.Crew: Failed upgrade hits financial performance

    zdnet.com » web technology News items, Blog posts | ZDNet - Sep 16, 2008

    Clothing retailer, J.Crew, reported weaker than expected second-quarter earnings due to severe problems following a website and call center upgrade. The fiasco caused cost the company $3 million cost in addition to

    Also tagged: financial, internet, management, sales, retail, team, transportation, web technology, levi strauss, web site, team management, sales strategy, michael krigsman, it operations, sales force management, web site development

  4. Salesforce Pays $31.5 Million for Product Support Company

    allthingsd.com » Voices - Aug 20, 2008

    By Tiernan Ray, Blogger, Barron's, Tech Trader Daily Salesforce.com (CRM), which is mainly known for software that helps sales executives track and manage customer prospects, today said it paid $31.5 million in cash

    Also tagged: frontpage, crm, voices, sales, comcast, cmcsa, tiernan ray, barron s, salesforce com, tech trader daily, product support, instranet, customer prospects

  5. Enter the Contact Center Cartoon Caption Contest

    knowmoremedia.com » CustomersAreAlways - Jul 30, 2008

    Every now and then (well, for me, it's more like every day!) we need a little fun and humor in our lives. Those of you creative-types who work in the call center industry may be interested in entering the ACCE 2008

    Also tagged: cartoons, contests

  6. Enter the Contact Center Cartoon Caption Contest [CustomersAreAlways]

    knowmoremedia.com » Know More Media - Customer Service / Services - Jul 30, 2008

    Every now and then (well, for me, it's more like every day!) we need a little fun and humor in our lives. Those of you creative-types who work in the call center industry may be interested in entering the ACCE 2008

    Also tagged: cartoons, contests

  7. Balancing Technology and Service

    knowmoremedia.com » CustomersAreAlways - Jul 24, 2008

    I love technology. But then, there are times when I hate technology. I love that I can call a company and they can pull up my information right away and help me at the speed of lightning (Ok, maybe not that fast!) Then

    Also tagged: technology, crm technology

  8. Balancing Technology and Service [CustomersAreAlways]

    knowmoremedia.com » Know More Media - Customer Service / Services - Jul 24, 2008

    I love technology. But then, there are times when I hate technology. I love that I can call a company and they can pull up my information right away and help me at the speed of lightning (Ok, maybe not that fast!) Then

    Also tagged: technology, crm technology

  9. Innovative reward program for Infosys employees [BPOTiger]

    knowmoremedia.com » Know More Media - International Business - Jul 3, 2008

    Infosys BPO and i-mint, India’s multi partner consumer rewards program have partnered together to unveil a unique employee rewards program. It will be launched with a Infosys co-branded i-mint card and through this

    Also tagged: imint card emplyee benefit card, infoss

  10. Mastering the Multi-Sourced Call Center for Maximum Savings, Optimum Service

    cio.com » Advice and Opinion - - Jun 30, 2008

    At first glance, sourcing agents from multiple call centers — which mix in-house, remote, and outsourced call center agents to create a distributed, virtual call center — would seem to promise cos read more

    Also tagged: infrastructure, best practices, customer service, hosted call centers

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