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zdnet.com » Software News items, Blog posts | ZDNet - Sep 4, 2008
I have seen an internal Oracle email that confirms persistent rumors that Jespers Andersen, SVP Application Development at Oracle has left for Cisco. The email says: "You may well have heard today, the rumour mill has …
Also tagged: software, management, marketing, sales, e mail, enterprise software, online communications, team management, sales strategy, oracle corp, dennis howlett, sales force management, advertising and promotion, jesper
computerzeitung.de » ComputerZeitung.de - Aug 28, 2008
Oracle führt laut einer Auswertung von Forrester die Liste der Anbieter von Lösungen zum Kundenbeziehungsmanagement (CRM) im Mittelstand an. Auch Microsoft, Right Now und Salesforce.com gehören zur Spitzengruppe. Der …
Also tagged: anwendungen
computerzeitung.de » ComputerZeitung.de - Aug 22, 2008
Viele Unternehmen klagen über mangelnden Nutzen ihrer Lösung für das Kundenbeziehungsmanagement (CRM), so eine Studie. Hauptgrund: Prozesse und Strategie werden nicht den veränderten Geschäftsanforderungen angepasst …
Also tagged: anwendungen
computerzeitung.de » ComputerZeitung.de - Aug 21, 2008
Salesforce kauft sich mit dem Anbieter Instranet Knowlegdemanagement-Technologie hinzu und in das Geschäft mit großen Call-Centern ein. Die Zukunft für die akquirierten Inhouse-Produkte ist allerdings ungewiss.
Also tagged: anwendungen
zdnet.com » Software News items, Blog posts | ZDNet - Aug 20, 2008
In the SaaS model, the power is with the customer and vendors need to take a very different approach to both sales and service, here's how to do it says Archie Black, President and CEO of SPS Commerce …
Also tagged: software, saas, marketing, sales, emerging technologies, software as a service, customer service, enterprise software, customer, software as a service saas, product marketing, cloud computing, special to zdnet, sps commerce, archie black, software customer service
zdnet.com » Software News items, Blog posts | ZDNet - Aug 12, 2008
Today, Gmail went down for a "subset of users" but from what I can tell it seems like it was everyone. When trying to log in, users were greeted with an uber descriptive error message "Temporary Error (502)". The …
Also tagged: internet, software, marketing, customer service, enterprise software, google gmail, google inc, garett rogers, product marketing, cloud computing, e mail providers, gmail team
zdnet.com » Software News items, Blog posts | ZDNet - Aug 12, 2008
Last week I took a peek at the unfortunately named Flypaper Pro, a product that allows the creation of high quality Flash content but without all the programming skills that are normally associated with this kind of …
Also tagged: software development, programming, software, development tools, finance, enterprise software, financial planning, programmer, dennis howlett, software web development, co founder, flypaper pro
computerzeitung.de » ComputerZeitung.de - Aug 10, 2008
Die CRM-Anwendung (Customer Relationship Management) der Karlsruher CAS Software lässt sich komplett aus dem Internet installieren und auch dort betreiben. Im Moment wird die Skalierbarkeit über ein …
Also tagged: anwendungen
zdnet.com » Software News items, Blog posts | ZDNet - Aug 7, 2008
Sprint had some good news Wednesday: The wireless provider lost 901,000 net customers and only 776,000 post-paid subscribers in the second quarter. Wall Street was expecting more customer defections. For instance …
Also tagged: software, marketing, wireless, wi fi, enterprise software, larry dignan, product marketing, sprint communications
zdnet.com » Software News items, Blog posts | ZDNet - Jul 30, 2008
As I write this, I'm preparing for a business trip (what again?) and thinking about how much customer service has declined in the U.S. airline industry. Part of this decline can certainly be attributed the steps the …
Also tagged: games, blogging, internet, software, marketing, personal technology, enterprise software, product marketing, jetblue airways corp, dan kusnetzky