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Tags » Employee Communications

Related tags: audiences, communication skills, communication tactics, executive mindset, office politics, pr, pr tools, social media, strategic thinking, work

  1. Employee Actions Speak Louder than Mission Statements

    commonsensepr.com » Common Sense PR - Aug 1, 2008

    We’ve all experienced the rogue employee who wipes out any goodwill you felt for a restaurant or a service supplier with their attitude. Well, corporate cultures can be just as toxic to the customer relationship, but

    Also tagged: marketing, customers, pr, persuasion, strategic thinking

  2. Microsoft/Yahoo: Get a Room, or Go to Couples Counselling

    commonsensepr.com » Common Sense PR - Jul 26, 2008

    If Microsoft doesn’t want to buy Yahoo, why do executives keep talking about the acquisition-gone-wrong? The continued dribble of comments about potential side-deals and semi-deals must be distracting to Microsoft

    Also tagged: pr, buzz, spin, office politics, communication tactics, strategic thinking, executive mindset, key messages

  3. Differentiation Isn’t a PR and Marketing Exercise - It’s Got to Be True

    commonsensepr.com » Common Sense PR - Jul 19, 2008

    The interconnectedness of public relations and marketing is evident when you see a company effectively differentiating itself from its competitors. But even the most coordinated efforts have to amplify something true

    Also tagged: marketing, customers, pr, creativity, buzz, strategic thinking, executive mindset

  4. Union Spin Too Little, Too Bitchy, Too Late

    commonsensepr.com » Common Sense PR - Jun 25, 2008

    The Canadian Autoworkers’ Union is appalled that GM is closing factories that produce trucks and performance cars. Their showdown with management fizzled recently when the courts ruled they couldn’t blockade GM

    Also tagged: work, careers, creativity, ethics, advocacy, spin, communication tactics, strategic thinking, executive mindset, crisis communications

  5. Quick Tip: Answer the Question ‘Why Should I Care?’

    commonsensepr.com » Common Sense PR - Jun 22, 2008

    The average person in business receives too many memos, e-mails and news alerts in a given day to pay close attention to all of them. Unless you can communicate quickly what value will come from reading your

    Also tagged: quick tips, writing, audiences, persuasion, communication skills, speechwriting

  6. Quick Tip: Be Specific with Employee Praise

    commonsensepr.com » Common Sense PR - Jun 18, 2008

    Everyone appreciates praise from a client, a supervisor or a co-worker. But vague compliments leave the (often correct) impression that you don’t really understand what that person does. When you spot someone doing

    Also tagged: work, customers, office politics, persuasion, communication skills, executive mindset

  7. Quick Tip: Don’t Wear Out your Welcome with Too Many Surveys

    commonsensepr.com » Common Sense PR - Jun 15, 2008

    There’s a temptation to include custom measurement in every communication activity, rather than doing some global measurement. It’s great to canvas your customers, employees, suppliers and others from time to time

    Also tagged: quick tips, customers, measurement, audiences, pr tools

  8. Quick Tip: Trust Partners, with Conditions

    commonsensepr.com » Common Sense PR - May 24, 2008

    There are many instances when you can’t provide advance notice to business partners about an announcement. But when collaboration is possible, take advantage of the chance to give organizations that you’re partnering

    Also tagged: quick tips, pr, news releases, communication tactics, checklists, event management, key messages

  9. Damage Control: Tim Horton’s Reverses Firing for Doughnut Hole Freebie

    commonsensepr.com » Common Sense PR - May 15, 2008

    What a schmozzle. The recent uproar after the firing of an employee over her decision to give a free bite-sized snack to the young child of a customer lead the Tim Horton’s chain to unfire her. The optics of firing a

    Also tagged: work, customers, careers, pr, ethics, reputation management, office politics, executive mindset, crisis communications, issues management, apologies

  10. Must… Resist… Social Media!

    commonsensepr.com » Common Sense PR - Apr 20, 2008

    There is no magic solution to all business issues, so stop looking for the online discussion tool to solve every last thing. On the other hand, there remain a committed group of corporate communicators and their

    Also tagged: social media, sources, measurement, communication tactics, pr tools, executive mindset

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