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knowmoremedia.com » Know More Media - Finance / Banking / Insurance - May 31, 2008
When making collection calls you must ask questions that require specific answers. Ask all your questions with precision and make the transistion from questions to a payment arrangement easily. All your questions …
Also tagged: excuses
knowmoremedia.com » BizCreditPolicy - May 30, 2008
When making collection calls you must ask questions that require specific answers. Ask all your questions with precision and make the transistion from questions to a payment arrangement easily. All your questions …
Also tagged: excuses
knowmoremedia.com » Know More Media Network Feed - May 29, 2008
When you pick up the phone to make a collection call, you will have already checked out the customers account, but do you have an opening line? You will want to know what you are going to say before the customer …
Also tagged: what makes a good collector, understanding debtors
knowmoremedia.com » BizCreditPolicy - May 29, 2008
When you pick up the phone to make a collection call, you will have already checked out the customers account, but do you have an opening line? You will want to know what you are going to say before the customer …
Also tagged: what makes a good collector, understanding debtors
knowmoremedia.com » BizCreditPolicy - May 29, 2008
Never make a collection call without researching an account first. Check the account in the computer, make sure you know what the balance is for, when the last pay date was, the invoices etc. You need to have a plan …
Also tagged: i have past due customers what do i do, what makes a good collector, preventive maintenance
knowmoremedia.com » BizCreditPolicy - May 29, 2008
When you make calls to customers that are past due, brace yourself for an emotional phone call. That emotion might be anger, embaressment, sadness and could entail crying, swearing and yelling. Be ready for …
Also tagged: excuses, understanding debtors, ethics and integrity
knowmoremedia.com » Know More Media - Finance / Banking / Insurance - May 29, 2008
Never make a collection call without researching an account first. Check the account in the computer, make sure you know what the balance is for, when the last pay date was, the invoices etc. You need to have a plan …
Also tagged: i have past due customers what do i do, what makes a good collector, preventive maintenance
knowmoremedia.com » Know More Media Network Feed - May 28, 2008
When you make calls to customers that are past due, brace yourself for an emotional phone call. That emotion might be anger, embaressment, sadness and could entail crying, swearing and yelling. Be ready for …
Also tagged: excuses, understanding debtors, ethics and integrity
knowmoremedia.com » Know More Media Network Feed - May 28, 2008
When you are making collection calls to your customers there are some things you can do to make those calls more effective. You want to get the most out of each call because lets face it, no one likes making collection …
Also tagged: more cash for your business, collecting more money
knowmoremedia.com » BizCreditPolicy - May 28, 2008
When you are making collection calls to your customers there are some things you can do to make those calls more effective. You want to get the most out of each call because lets face it, no one likes making collection …
Also tagged: more cash for your business, collecting more money