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msdn.com » Microsoft Dynamics CRM Team Blog - Oct 8, 2008
Today we welcome CRM MVP Joel Lindstrom, a Solutions Consultant for CustomerEffective . In a tight economy, it is critical for a company to distinguish itself from competitors. One of the best ways to do this is with …
Also tagged: mvp, service, scheduling, service management
msdn.com » Microsoft Dynamics CRM Team Blog - Aug 27, 2008
Over the last few months, I've presented at three conferences ( Tech Ed, IT Pro, Microsoft's internal Tech Ready ) about building software as a service solution with Microsoft Dynamics CRM. Now that all the conferences …
Also tagged: office integration, solution, examples, crm online
msdn.com » Microsoft Dynamics CRM Team Blog - Aug 6, 2008
The picture above is the first “computer bug” found in 1945. As a piece of techno-folklore, this was a literal bug! In the past several months since the release of the CRM 4.0, we’ve had the usual stream of customer …
Also tagged: hotfix
msdn.com » Microsoft Dynamics CRM Team Blog - Jun 26, 2008
The picture above is the first “computer bug” found in 1945. As a piece of techno-folklore, this was a literal bug! We have pulled this post because of a potential problem that could inconvience our customers. We will …
Also tagged: kb, office integration
msdn.com » Microsoft Dynamics CRM Team Blog - Jun 17, 2008
Sometimes rather than send instructions how to find a record, it’s easier just to e-mail it. The Outlook e-mail may not be automatically tracked in CRM (depends on your settings), and the link only works for other CRM …
Also tagged: tips and tricks
msdn.com » Microsoft Dynamics CRM Team Blog - Jun 12, 2008
Every once in a while I hear about a company wanting to move from BCM to CRM. This can make sense in a number of cases, especially for a growing company. Below are couple of migration solutions to consider when …
Also tagged: business contact manager, office integration, data management
msdn.com » Microsoft Dynamics CRM Team Blog - Jun 10, 2008
In this blog article I would like to give you more insight into Microsoft Word document that can be uploaded into Microsoft Dynamics CRM as mail merge templates. We will talk about Different word document formats …
Also tagged: office integration, mail merge
msdn.com » Microsoft Dynamics CRM Team Blog - May 30, 2008
The new feature in Microsoft Dynamics CRM 4 and CRM Online that I use every day is instant messaging. Yep, I can IM from inside CRM! If your company has Microsoft Office Communicator enabled and you are using Microsoft …
Also tagged: tips and tricks, office integration, im
msdn.com » Microsoft Dynamics CRM Team Blog - Apr 11, 2008
In version 3.0, the CRM Outlook client could only use Active Directory (AD) authentication to connect to servers. To connect from outside the workplace network, a VPN solution was therefore required. However, this …
Also tagged: tips and tricks, feature spotlight
msdn.com » Microsoft Dynamics CRM Team Blog - Apr 7, 2008
I'm a little embarrassed that it's taken me a while to 'see' this but it's really very simple solution to what has seemed to be a challenge for CRM Online. One of the differences between Microsoft Dynamics CRM hosted …
Also tagged: tips and tricks, crm online