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blogherald.com » The Blog Herald - Sep 4, 2008
Earlier this month, Daily Blog Tips interviewed Timothy Sykes, who is making more than $50,000 monthly with his blog: You claim to have earned $45,000 from your blog last month, and that your traffic is 3 times …
Also tagged: news, advertising, professional blogging, affiliate marketing, making money online, daily blog tips, dailyblogtips, timothy sykes, professional bloggers
blogherald.com » The Blog Herald - Aug 27, 2008
Earlier this month, Daily Blog Tips interviewed Timothy Sykes, who is making more than $50,000 monthly with his blog: You claim to have earned $45,000 from your blog last month, and that your traffic is 3 times …
Also tagged: news, advertising, professional blogging, affiliate marketing, making money online, daily blog tips, dailyblogtips, timothy sykes, professional bloggers
zdnet.com » Software News items, Blog posts | ZDNet - Aug 20, 2008
In the SaaS model, the power is with the customer and vendors need to take a very different approach to both sales and service, here's how to do it says Archie Black, President and CEO of SPS Commerce …
Also tagged: software, saas, marketing, sales, emerging technologies, software as a service, customer service, enterprise software, customer, software as a service saas, cloud computing, customer relationship management crm, special to zdnet, sps commerce, archie black, software customer service
zdnet.com » Software News items, Blog posts | ZDNet - Aug 12, 2008
Today, Gmail went down for a "subset of users" but from what I can tell it seems like it was everyone. When trying to log in, users were greeted with an uber descriptive error message "Temporary Error (502)". The …
Also tagged: internet, software, marketing, customer service, enterprise software, google gmail, google inc, garett rogers, cloud computing, e mail providers, customer relationship management crm, gmail team
zdnet.com » Software News items, Blog posts | ZDNet - Aug 7, 2008
Sprint had some good news Wednesday: The wireless provider lost 901,000 net customers and only 776,000 post-paid subscribers in the second quarter. Wall Street was expecting more customer defections. For instance …
Also tagged: software, marketing, wireless, wi fi, enterprise software, larry dignan, sprint communications, customer relationship management crm
zdnet.com » Software News items, Blog posts | ZDNet - Jul 30, 2008
As I write this, I'm preparing for a business trip (what again?) and thinking about how much customer service has declined in the U.S. airline industry. Part of this decline can certainly be attributed the steps the …
Also tagged: games, blogging, internet, software, marketing, personal technology, enterprise software, jetblue airways corp, dan kusnetzky, customer relationship management crm
zdnet.com » Software News items, Blog posts | ZDNet - Jul 24, 2008
Eye care company Bausch & Lomb has given its CIO the customer service reins. On Wednesday, the company named Alan Farnsworth, senior vice president of customer service and information technology and chief …
Also tagged: software, marketing, cio, customer service, enterprise software, information technology, larry dignan, customer relationship management crm, bausch and lomb inc
zdnet.com » Software News items, Blog posts | ZDNet - Jul 10, 2008
Regular readers don't need me to repeat the oft held view that enterprise wide application implementation is often slow, cumbersome and expensive. But are we really getting anything out of it at the end of the day …
Also tagged: software, marketing, houston, customer service, enterprise software, dennis howlett, customer relationship management crm, sam lawrence, cios ctos
zdnet.com » Software News items, Blog posts | ZDNet - Jul 8, 2008
Linkedin's web infrastructure seems to offer a model for mid range sites: it's fast, it's clean - and development seems to have been based on combining the best of open source products with minimal customization. by …
Also tagged: software, marketing, open source, operating systems, data management, customer service, databases, enterprise software, information technology, paul murphy, success story, sun solaris, customer relationship management crm
zdnet.com » Software News items, Blog posts | ZDNet - Jul 8, 2008
A trio of professors working with the national Quality Research Center at the University of Michigan finds that offshore outsourcing hurts customer service ratings, but farming out back office operations has a limited …
Also tagged: software, marketing, outsourcing, finance, customer service, offshore, enterprise software, customer satisfaction, offshore outsourcing, offshoring, larry dignan, business operations, operational accounting, it operations, customer relationship management crm, back office, outsourcing and subcontracting