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British Airways chief apologizes for Heathrow chaos

thaindian.com » 2008 » March » 28th » British Airways chief apologizes for Heathrow chaos

Tagged: world, british airways, heathrow airport, bbc news, long haul flights, benches, car park, baa, terminal 5, friday morning, dpa, baggage handling system, london march

DPA London, March 28 (DPA) The head of British Airways (BA) apologized Friday to thousands of travellers using the airline’s exclusive new Terminal 5 at Heathrow airport as they faced a second day of chaos, with further delays, cancellations and lost luggage. “It was not our finest hour,” Willie Walsh told Britain’s BBC news network. “We [...] Continue Reading »


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