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System update kicks Heathrow baggage system offline

zdnet.com » 2008 » February » 23rd » System update kicks Heathrow baggage system offline

Tagged: software, management, strategy, transportation, system update, enterprise software, information technology, baggage, software upgrade, tools and techniques, michael krigsman

The computerized baggage handling system in Heathrow Airport's Terminal 4 was kicked offline for about two days due to software problems. As a result, carriers in the terminal were forced to sort baggage manually and 6000 passengers experienced delays, cancellations, and hassle. A … Continue Reading »

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