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Computer ‘mystery outages’ plague Australian Emergency Services

zdnet.com » 2008 » July » 4th » Computer ‘mystery outages’ plague Australian Emergency Services

Tagged: project management, government projects, project failures, cio issues, it issues

A series of four “mystery outages” have forced the Department of Emergency Services in Queensland, Australia to suspend rolling out a new, $6 million computer-aided dispatch system based on TriTech Software Systems’ VisiCAD product. During the most recent downtime, which lasted two hours, ambulance and fire personnel resorted to a manual tracking system, writing incoming jobs on a “big … Continue Reading »

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