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software News items, Blog posts | ZDNet - Nov 25, 2008
(8)Mobile CRM will be in increasing demand by sales organizations in particular - and vendors will continue to invest in it, downturn or not (6)There is a divergence of interest between how large enterprises will look …
Also tagged: crm, software, application, marketing, enterprise software, sage, advertising and promotion, customer relationship management crm, atlassian, paul greenberg
software News items, Blog posts | ZDNet - Nov 25, 2008
Last week I attended Microsoft's Convergence conference in Copenhagen. This is where Microsoft's business application customers tip up to hear what's new and get their annual infusion of feel goodness. While there was …
Also tagged: software, marketing, microsoft dynamics, retail, microsoft corp, enterprise software, crh, corporate communications, dennis howlett
hardware News items, Blog posts | ZDNet - Nov 19, 2008
First off, a warning: Be very skeptical of any review you read in the next 24 to 48 hours that proclaims to be the definitive word on the Blackberry Storm. While clearly I have my own early impressions, the Storm is so …
Also tagged: video, hardware, keyboards, phone, e mail, network, plan, screen, peripherals, handhelds, rim blackberry, apple iphone, touch screen, online communications, verizon communications inc, josh taylor, blackberry storm
software News items, Blog posts | ZDNet - Nov 18, 2008
This is my first post for ZDNET. I'm back from a 10 day cruise to the Caribbean - had a great time - came back to the economy worse than what I left - though gas prices are great - and I'm feeling relaxed anyway - so …
Also tagged: community, crm, software, marketing, strategy, enterprise software, advertising and promotion, customer relationship management crm, paul greenberg, social customer thing, crm 2 0
software News items, Blog posts | ZDNet - Oct 7, 2008
The last few days I've been exchanging email with R 'Ray' Wang, VP and principal analyst at Forrester about the kerfuffle over SAP's unilateral decision to apply a price hike to its maintenance and support fees. Ray …
Also tagged: software, finance, investment, enterprise software, ray, dennis howlett, sap ag, enterprise resource planning erp, business structures, forrester research inc
software News items, Blog posts | ZDNet - Sep 24, 2008
Last week I was told of the merging of HearMe, a leading desktop video/audio conferencing suite, and SugarCRM, an open-source CRM platform for improving relationships with customers; obviously really, that's what CRM …
Also tagged: crm, software, marketing, enterprise software, advertising and promotion, customer relationship management crm, zack whittaker, hereme
data management News items, Blog posts | ZDNet - Sep 18, 2008
Just recently Sun President and CEO Jonathan Schwartz blogged about his company's new xVM product and its relationship to what some big system operators want. Great, but to put my response to xVM in terms that don't …
Also tagged: hardware, wine, virtualization, storage, blog, data management, utility computing, paul murphy, data center, jonathan schwartz, data centers, storage management, sun microsystems inc, cloud computing, xvm opscenter
web technology News items, Blog posts | ZDNet - Sep 17, 2008
There's big money being spent in the Internet marketplace. Last year, more than $175 billion passed through the Internet in the form of airline tickets, insurance premiums, online bill payments and paperback books …
Also tagged: internet, e business, web, web technology, e business e commerce, sam diaz
software News items, Blog posts | ZDNet - Sep 17, 2008
Microsoft's on-again, off-again flirtation with the high-end of the enterprise software market is off â again. The current thinking, the product of the latest massive shift in the leadership team of Dynamics, is that …
Also tagged: software, marketing, microsoft dynamics, sales, finance, account, microsoft corp, enterprise software, sales strategy, oracle corp, operational accounting, sap ag, advertising and promotion, joshua greenbaum, customer relationship management crm
software News items, Blog posts | ZDNet - Aug 20, 2008
In the SaaS model, the power is with the customer and vendors need to take a very different approach to both sales and service, here's how to do it says Archie Black, President and CEO of SPS Commerce …
Also tagged: software, saas, marketing, sales, emerging technologies, software as a service, customer service, enterprise software, software as a service saas, product marketing, cloud computing, customer relationship management crm, special to zdnet, sps commerce, archie black, software customer service